Privacy Policy

Privacy Policy

Privacy Policy

This privacy policy sets out how I use and protect personal information collected when you use this website.

I am committed to ensuring that your privacy is protected. Should I ask you to provide information by which you can be identified then you can be assured that it will only be used in accordance with this privacy policy.

Visitors to my website

When someone visits my website I use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviours. I do this to find out things such as the number of visitors to the various parts of my site.

This information is only processed in a way which does not identify anyone.

If I want to collect personally identifiable information through our website, I will be up front about this. I will make it clear when we collect personal information and will explain what I intend to do with it.

People who email me

I collect personal information about you when you email me, through my online contact form or directly.

I use Transport Layer Security (TLS) to encrypt and protect email traffic. If your email service does not support TLS, you should be aware that any emails I send or receive may not be protected in transit.

I will also monitor any emails sent to me, including file attachments, for viruses or malicious software. Please be aware that you have a responsibility to ensure that any email you send is within the bounds of the law.

How I’ll use your information

  • to confirm your identity and address
  • to carry out your instructions
  • to improve my service

I will not share your information for marketing purposes with other companies.

How long I’ll keep your information

I’ll keep you information for as long as you have a relationship with me. After it ends I’ll keep it where I may need it for my legitimate purposes, e.g. to help me to respond to queries or complaints, or for other reasons, e.g. responding to requests from regulators.

Where I store your information

I store most of my information in the United Kingdom and European Economic Area (EEA). Your information may be transferred and stored in countries outside the EEA. When I do this, I’ll ensure it has an appropriate level of protection.

Access to your information and correction

You have the right to request a copy of the information that I hold about you. If you would like a copy of some or all of your personal information, please email us or write to: Data Protection Officer, Intuitiv, The Royal Oak, 2 Bridge Road, Ickford, Aylesbury HP18 9HX.

I may make a small charge for this service.

I want to make sure that your personal information is accurate and up to date. You may ask me to correct or remove information you think is inaccurate.


I am committed to ensuring that your information is secure.

All information transferred between on this website is encrypted using Transport Layer Security (TLS). This can be verified by looking for the secure padlock symbol in the browser address bar.

In order to prevent unauthorised access or disclosure, I have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information I collect online.

How I use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

I use traffic log cookies to identify which pages are being used. This helps me analyse data about webpage traffic and improve my website in order to tailor it to customer needs. I only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help me provide you with a better website by enabling me to monitor which pages you find useful and which you do not. A cookie in no way gives me access to your computer or any information about you, other than the data you choose to share with me.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

My website may contain links to other websites of interest. However, once you have used these links to leave my site, you should note that I do not have any control over that other website. Therefore, I cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Changes to my privacy policy

I may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy was last updated 26 November 2018.